The Royality Guarantee: We guarantee our animals to arrive live*, 100% healthy, and as advertised on our website.(weight,sex,animal ID) All animals available on our website have been feeding and are produced by us unless otherwise noted. If in the unfortunate event of a DOA (dead on arrival) we will replace the animal with one of the same sex and morph if we have such an animal available or another animal available of equal value. Under the circumstance that we cannot replace the animal we will issue you credit equal to the initial purchase to be spent at any time with us. Upon the event of a DOA we need to be contacted within 24 hours and must be presented with photo or video evidence of the deceased animal. Shipping: We ship our animals FedEx Over Night (live arrival guaranteed*) Shipping is usually $30-$50. Most orders closer to me will obviously ship for less, to get a shipping quote please contact me. I ship monday through thursday and shipping dates will be discussed upon ordering. Reserving an Animal: All animals that are available can be put on hold for 72 hours prior to any payment being received. Any reservation lasting longer than 72 hours will require a deposit and arrangements on a payment plan must be made with us. If a reserved animal hasn't had a deposit put down on it within the allotted 72 hours it will be put back up for sale. If any payments on a payment plan are unable to be made, or will be late, we must be notified ASAP on the condition. We hold the right to put any animals reserved via payment plan or deposit back up for sale if payments are not made on time. All deposits and payments are non-refundable and all deposits and payments made will be issued in the form of credit on another available animal(s) if the payment plan is forfeited. Payment: We accept Paypal, money orders, and personal checks. All payments must clear before your order ships. *Live Arrival Guarantee: Live arrival is only guaranteed if the customer signs for the shipment the first time FedEx attemps delivery. If no one is home to sign for the delivery your Live Arrival Guarantee is void.